Listed below are some of our most frequently asked questions. If these don’t answer your query or you require further details please contact me via email email@example.com or phone on 07739320887.
How do I book a workshop?
Please email for a quote, or phone at any time between 9am and 8pm. If I can’t take your call please leave a message or text and I will get back to you ASAP. You can also contact me via Social Media and Messenger on my Facebook page.
Do I need to leave a deposit?
Schools: No deposit required. I will send you an email confirmation with an invoice and terms & conditions attached for you to check and agree to in order to confirm the booking.
Individuals: Full payment is required upfront when booking your child’s place on one of our holiday clubs or after-school clubs. Follow the booking link to pay for your ticket securely online via stripe.
Party Bookings: £30 deposit is taken at time of booking. I will send you an email confirmation with an invoice for the remaining balance and terms & conditions attached for you to check and agree to in order to confirm the booking. The remaining balance must be paid in full at least 7 days prior to the party date.
Community Groups: £30 deposit is taken at time of booking. I will send you an email confirmation with an invoice for the remaining balance and terms & conditions attached for you to check and agree to in order to confirm the booking. The remaining balance must be paid in full at least 7 days prior to the workshop date.
When is payment due?
Schools: Payment is due immediately after the workshop and within 30 days.
Individuals: Payment is required in full when making the booking.
Party Bookings/Community Groups: £30 deposit paid when making your booking and the remaining balance is due at least 7 days before the event.
How can payment be made?
Preferred payment method is via bank transfer (bank details are printed on the invoice or provided at time of booking for individuals/parties). Payment by cheque or cash is also accepted for party payments.
Tickets for holiday clubs or weekly classes are made via STRIPE online via my website booking page.
How much does a workshop cost?
See ‘What we offer’ page for further details and email or call for a personalised quote.
How much time do I need to set up the workshop?
To ensure that the equipment is ready to use and that we can have a prompt start to your workshop we like to have access to the venue 30mins before the start time. Please let us know in advance if this is not possible or convenient.
How far do you travel?
I currently run iZWiZ Robotics workshops and parties across West Yorkshire, mainly in South Leeds and the Wakefield area. I will consider running workshops further away if there is a demand for them. I am also happy to provide Birthday Parties further away but travel expenses will be added to any venue which is more than 5 miles from WF3 1PU. Please email for a quote to include travel expenses.